Monday 27th November 2017

8:00 am - 8:30 am

AI 101

A non-technical introduction to the capabilities of Artificial Intelligence for those who want a broad view of the opportunities available from this disruptive technology.

 

Speaker

8:30 am

Registration and morning coffee

9:00 am

Chair’s Welcome and opening remarks

Chairman

9:05 am

Opening keynote: AI and the latest technology trends for business and for professional services

- what are the techs on the AI horizon that firms should keep an eye on
- AI and its impact in the B2C sphere and how might it translate to B2B markets
- what are the B2B AI use cases out there
- other tech trends and their intersection with AI: a look at the impact of virtual reality, augmented reality, blockchain etc and their impact on AI development

Keynote Speaker

9:35 am

Commodity or crown jewels: is the benefit from AI all about data?

Will the exploitation of data turn out to be AI’s true utility?  What is the potential to use both open source and proprietary data to help you better understand your clients/customers/marketplace?  To develop new products?  To discover new markets?

Facilitator

  • Derek SouthallDerek Southall Partner & Head of Innovation and Digital - Gowling WLG

10:25 am

AI and professional services pricing: how can you charge for AI?

Three heads of AI in professional services firms (legal, accountancy and consultancy) will each provide a brief look (5-7 min) at the options for charging for AI-enabled products and services. Followed by Q&A with the audience using the Sli.do wireless voting system.

Panelist

Speakers

  • Anish Shah Head of Robotics and AI - Capita
  • Shamus RaeShamus Rae Partner, Head of Innovation and Investment - KPMG
10:55 am

Networking Break

11:20 am

A tech map of the legal AI sector – and what that can tell us about AI and the professional services market

The legal sector is a leader and bellwether in the use of AI. This session will look at legal as a great example of how a professional services sector is using artificial intelligence, and as an indicator of AI’s potential more broadly across the professions.

Keynote Speaker

11:40 am

Education, education, education: Where are you on the AI journey? Where should you be?

Sponsored by Volume

Using Sli.do to incorporate your questions and feedback, our myth-busting panel of AI and innovation experts will use this interactive session to look at:

  • best practice principles in AI vendor selection
  • onboarding, implementation and scale-up of AI projects
  • how to measure the IQ of your intelligent system and its learning capabilities
  • performance measurement and how to demonstrate results of your AI investment
  • what you can do to train your model and improve its development

Facilitator

  • Chris Sykes CEO & Head of AI & Robotics - Volume
  • Euan Cameron, PwCEuan Cameron UK Artificial Intelligence Leader - PwC
  • Professor Kate Atkinson Head of Department of Computer Science & President, International Association for AI in Law (IAAIL) - University of Liverpool
  • Tim Harty Global Head of Actionable Intelligence - Thomson Reuters
12:25 pm

Vendor Showcase One

Our vendor showcases are designed to provide education for the professional services sector – these sessions are NOT SALES PITCHES. By featuring a wide selection of vendors, we aim to provide delegates with a genuinely objective overview of AI products that are specifically relevant to the professional services sector.

Four AI vendors will each present a fast-paced, short presentation demonstrating one AI product, in one use case. Each short showcase will cover: • what it does • how it works • what it costs • what it achieved for our client/s

Showcase 1| Termi
Termi is a chatbot designed to take the complexity out of getting relevant data to a lawyer. Using natural language, users can request information which is delivered via desktop or mobile, eliminating the need to learn multiple systems and interfaces to obtain key business information. Termi makes it extremely easy for lawyers to access the information they need, wherever they might be.
Bim Dave, Executive Vice President, Products & Services, Helm360

Showcase 2| Luminance
Luminance is the market-leading artificial intelligence platform for the legal industry. Trained by legal experts, the technology understands language the way humans do, in volumes and at speeds that humans will never achieve. It provides an immediate and global overview of any company, picking out warning signs without needing any instruction. Whether used for due diligence, compliance, insurance or contract management, Luminance adds value to a legal team, freeing lawyers to focus on what matters.
Emily Foges, CEO, Luminance

Showcase 3| Eigen Technologies
Eigen Technologies is a research-led artificial intelligence company located in London and New York. We provide industry-leading solutions in data analysis for clients in the legal, financial, and professional services sectors. Our technology incorporates methods from applied physics, machine learning, and mathematics that enable our products to abstract insights from structured text in highly customizable ways, with exponentially less training data than traditional methods.
Dr Lewis Z Liu, Co-founder & CEO, Eigen Technologies

Showcase 4| Kim
Kim is an AI-enabled Knowledge Automation platform. Through its no-code configuration model Kim enables knowledge workers, with no software development expertise, to take control of their business processes to improve decision making, speed, effectiveness and reporting.
Karl Chapman, CEO, Riverview Law, Chairman Kim Technologies

Followed by joint Q&A

Facilitator

12:55 pm

Lunch and networking break

1:40 pm

Use Cases | Session One

Three use cases – one each from accountancy, legal and consultancy - will demonstrate firms’ real-life experiences of putting AI into practice. Each 20-minute use case will run twice so that delegates can attend two of the three offered.

A1| Accountancy use case
Applying AI to the audit process
KPMG is using predictive analytics in evidence gathering and production of complex data reports. The technology allows KPMG to challenge the predictions that underpin asset valuations on clients’ balance sheets, mitigating risk for clients.
Nick Frost, Audit Technology Partner, KPMG

B1| In-house legal use case
Using AI for global contract management
Ryan Spencer, Head of Enterprise Legal : Central / Southern Europe & Automotive, Vodafone and Sarah Rosser, Head of the Enterprise Legal Team, Vodafone UK

C1| Consultancy use case 
JLL One – an AI-driven valuations tool
Andrew Crow, EMEA IT Development & Delivery Director, JLL (Jones Lang LaSalle)

2:25 pm

Use Cases | Session Two

Three use cases – one each from accountancy, legal and consultancy - will demonstrate firms’ real-life experiences of putting AI into practice. Each 20-minute use case will run twice so that delegates can attend two of the three offered.

A2| Accountancy use case
Developing AI conversational agents in enterprise
Aldous Birchall, Artificial Intelligence Lead, PwC Consulting

B2| Legal use case
Embedding AI in a law firm
Ashurst uses a machine learning review platform for contract analysis. The technology enables Ashurst to enhance its client service by accelerating document reviews and reducing client risk. However, it takes careful change management to embed its use into the everyday life of its lawyers and clients and to ensure the value is maximised.
Christie Guimond, R&D Strategy Executive, Innovation Group, Ashurst

C2| Consultancy use case
Using artificial intelligence to prevent fraud and revenue leakage
Vijay Rathour, Partner, Head of the Digital Forensics Group, Grant Thornton

3:10 pm

Use Cases | Session Three

Three use cases – one each from accountancy, legal and consultancy - will demonstrate firms’ real-life experiences of putting AI into practice. Each 20-minute use case will run twice so that delegates can attend two of the three offered.

A3| Accountancy use case
Leveraging the power of AI to detect fraud in the audit process
Becky Shields, Partner, Kingston Smith

B3| Legal use case
Using AI to solve the problem of misaddressed emails
We’ve all had that sinking feeling after sending an email to wrong person. With hundreds of thousands of emails leaving your organisation each month, do you know what your exposure is? With your clients placing their trust in you handling their data, and the forthcoming GDPR, the resulting penalties for a misaddressed email could be higher than just red faces. This use case will examine how Foot Anstey is using CheckRecipient’s AI platform to prevent highly sensitive information from leaving their organisation (with minimum end-user behaviour change).
Duncan Eadie, Partner, Foot Anstey

C3| Consultancy use case
AI for M&A due diligence review
CAS (Carillion Advice Services) is a leading innovator in managed legal services and they provide fast, high quality, cost-effective outsourcing of commoditised legal processes. CAS will demonstrate their firms’ experience of putting Luminance into practice saving businesses money on their legal budgets and freeing qualified in-house lawyers from low-value repetitive work.

Lucy Nixon, Director, Carillion Advice Services and Richard Coffey, Legal Solutions DirectorCarillion Advice Services

3:55 pm

Networking Break

4:20 pm

AI for professional services – considerations re ownership, authority, ethics, liabilities and responsibilities

  • what duty of care do prof services firms have to their clients for the AI they use on-project?
  • how will AI and robotics be regulated? And will regulation be harmonised throughout Europe?
  • how might an ethical code of conduct develop?
  • what will be the legal responsibilities for those using AI and robotics?
  • what do developers and vendors need to consider?
  • update on UK government review into AI
  • what does AI look like in regulated business at scale?

Speaker

4:50 pm

Vendor Showcase Two

Our vendor showcases are designed to provide education for the professional services sector – these sessions are NOT SALES PITCHES. By featuring a wide selection of vendors, we aim to provide delegates with a genuinely objective overview of AI products that are specifically relevant to the professional services sector.

Four AI vendors will each present a fast-paced, short presentation demonstrating one AI product, in one use case. Each short showcase will cover: • what it does • how it works • what it costs • what it achieved for our client/s

Showcase 5| Billy Bot
Billy Bot is designed to do the work of a traditional barristers’ clerk and to provide access to legal services. Billy acts as a bridge between the seller and buyer of professional services – speeding up the triage of customers and acting as an online clerk, while collecting customer data and communicating with various systems through an expanding API library.
Stephen Ward, Managing Director, Clerksroom and Clerksroom Direct

Showcase 6| RAVN
RAVN is a cutting-edge Artificial Intelligence platform that powers a number of applications to automatically organize, discover and summarize your documents. The RAVN platform sets the pace of the market allowing all types of organizations to increase efficiency, increase productivity and mitigate risk.
Peter Wallqvist, Founder, RAVN

Showcase 7| Neota Logic
We believe in a future for professional services that is both automated and transformed, where technology changes the nature of service delivery and extends the reach of experts to new audiences. The Neota Logic System (NLS) consists of an AI-powered platform and comprehensive toolset that allows professionals to rapidly build and deploy application solutions that automate their expertise, increasing productivity, improving client satisfaction and creating new business opportunities.
Rick Seabrook, Managing Director Europe, Neota Logic

Showcase 8| IBM Watson
IBM Watson is a technology platform that uses natural language processing and machine learning to reveal insights from large amounts of unstructured data. Today, Watson is helping companies and developers quickly parse through unstructured data to gain unique insights.
Paul Ryan Director, Watson UK

Followed by joint Q&A

Facilitator

5:20 pm

The big Alternative AI debate: Will the partnership model kill AI? Or will AI kill the partnership model?

Two panels of professional services leaders will take opposing sides to debate the impact of AI on the traditional partnership model, and vice versa. What will be the shape of the future professional services partnerships and will the partnership pyramid survive the era of AI? At the end of the session, delegates will be asked to “vote with their feet” by choosing which side’s argument they support.

Host

6:00 pm

Chair’s closing remarks and close of conference

Chairman